FAQ

Yes, all our pet sitters are certified in Pet First Aid and CPR by the American Red Cross to ensure your pets receive the best care!

Yes! We provide 24/7 care, 7 days a week, ensuring your pet is never left alone and always receives the attention they need. 

Regular services: At least 24 hours' notice. If you cancel with less than 24 hours' notice, you will be charged 50% of the service price.

House sitting: A 7-day notice. Cancellations made within 7 days will be charged 50% of the service price.

You can book a service by filling out our online form or contacting us directly at (727)-667-7723. We’ll guide you through the process and help you schedule. 

Absolutely! We offer free meet-and-greet sessions to ensure you and your pet feel comfortable with our team before booking. 

Yes, we're open 24/7, even on major holidays! Your pet will always have the care they need, no matter the day. 

Please provide your pet’s food, medications, and any special instructions. Harnesses are strongly preferred.   

In case of an emergency, our certified pet sitters are trained to handle urgent situations. We also have a direct line to your veterinarian and will notify you immediately. 

Yes, if we need to purchase food or additional items for your pet, a convenience fee will be applied. We will consult with you before making any purchases and provide receipts for the items bought. These additional costs, including the convenience fee, will be added to your final invoice. 

 Yes, you will also be asked to fill out a questionnaire about your pet. This information helps us understand any dietary restrictions, medical conditions, or specific routines your dog may have, allowing us to tailor our care to meet their needs. 

Yes, we do, and they fill up fast! Our Holiday Dates and rates are listed below, so be sure to book early to secure your spot.   

2024 Holiday Dates - Jan 12 - 15, Feb 16 - 19, May 24 - 27, July 4 - 7 , Aug 30 - Sept 2, Nov 28 - Dec 1, Dec 21 - Jan 1.

We care deeply about the safety and comfort of every pet in our care, so we do not accept dogs that are aggressive or do not get along well with others. 

We provide 24/7 supervision in a secure environment, with comfortable spaces and safe play areas. We're CPR certified, trained in pet first aid, and tailor our care to your pet's specific needs. Plus, you'll receive regular updates with photos and notes for peace of mind. 

Yes, definitely! You’ll receive photos and videos at least 2-3 times a day to keep you connected with your pet while they’re in our care. 

We care for all types of pets, including dogs, cats, small mammals, birds, reptiles, and more. If you have a unique pet, just let us know! 

We’re experienced in handling various medical needs and will follow your instructions closely. Please provide detailed information about any special requirements. 

We operate 24/7, including holidays, to ensure your pet receives continuous care. 

If your pet’s stay goes over the scheduled time, an hourly rate will be automatically applied. This

ensures that your pet continues to receive the same high level of care, playtime, feeding, and personalized attention.

An invoice will be sent before your service, and payment is due at the time of service.